After two weeks from the date of your order, maybe you can check with the guard once a week to see if it arrived? I been buying from bookdepository a lot over the past one year. I have a question though, i ordered two books and the one that was supposed to be on the way on a later date arrived on my doorstep first and the one dispatched earlier is still nowhere to be seen. I have yet to reach 30 days yet but as you said, the nervousness is there all the time.
Have you ever face a situation like that before? Hi Vincent, thanks for reaching out! I have actually faced that kind of situation multiple times before. A lot of times, a later order arrives earlier because the publisher or book distributor who shipped it out is closer to your country. Hello, where did you put the delivery address for you them to deliver the book to you?
Hi, I came across you blog when searching for issues with book dep. I used both opentrolley and book depository. Opentrolley gave me a tracking code to Indonesia. But the books that i want is cheaper in book dep. Thus I made 2 order from book dep recently. One, was 37 days ago dispatched, but has not arrived till now. Contacted the customer service week ago but no news. Just send an email to them, i hope they give me a solution.
Hello Mellen! Normally, they respond really quickly and I only send one email before I get a response the next night timezones difference. I also experienced the same thing. My books dispatched 9th June, and still wandering somewhere….. I really wish BD would provide tracking numbers, it would save everyone so much trouble :.
You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. Hello everyone! Some of the books may be more expensive than local bookstores. Long explanations, details, whatever incoming! Yes Manage cookies Cookie Preferences We use cookies and similar tools, including those used by approved third parties collectively, "cookies" for the purposes described below.
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We use cookies to improve this site Cookies are used to provide, analyse and improve our services; provide chat tools; and show you relevant content on advertising. Because it's not like I have the SingPost registered mail reference no.
My first time purchasing something online from overseas, really need some help here :. Felicia Delivery usually takes 2 weeks. If you think your mail is lost, you can check with the nearest SingPost office. Thanks for replying! Felicia You just have to go to the post office to ask if they have any undelivered mail because of wrong address or whatever reason. SingPost won't know anything about the order number as there's no tracking number.
Hi there! How long does it take for your books to arrive? Is it exactly 2 weeks? I've ordered mine, and it's been 10 days since it dispatched. My books are still not here yet :. A worthy competitor — fishpond.
Check it out. Hi, can you tell me what happen when you go the singpost?? I am having the same situation as you. Did you get your book?? Thank you. Zoe You should take the delivery notice left by SingPost to the post office and collect your mail there.
I had ordered 4 books on 11 Dec and i got a emails stating that the books were dispatched on 12th,13th and 15th respectively. Its already 31st and i have not received my items. Din Late deliveries are not unexpected. If the package is lost, they will resend or refund. I've waited three weeks or more sometimes for the more technical books. It depends how time critical the books are. I find Amazon delivers much faster.
I have ordered the book depositry on jan 2nd and i have not yet received it.. From my experience i would suggest you all not to ever buy from book desposity. If you can wait 1 month or more then you may prefer to buy from book desposity. I ordered the book and i received the book after my exam, where by i had no use with the book. Devanand Yes, their delivery can be a bit long at times. I've waited three weeks before too. Don't recommend them.
I've waited 36 days for my last item to arrive Note: I live km away from the UK And they always blame the postal services. The don't provide tracking. Must be because of their sleazy bulk deals with the postal services. So i asked them 'who is my local delivery'? Totally unacceptable!!! After that, they will offer to send you your ordered items again, or offer a refund.
If you do not spend extra to ship with tracking e. I believe this to the service provider they use to ship the packages to Singapore, and it will be mailed out via Singpost afterwards. I had the same problem, luckily I chanced upon a blog which the blogger had gotten books from bookdepository recently and mentioned to try contacting this company. I have done so via phone and later via email as they had mentioned the need for some details which would not be easily communicated via phone.
They have replied mentioning that the books have been located and I can go pick them up. Not exactly the kind of service having to go pick the books up ourselves everyone wants but Singapore is really small! I wouldn't complain. Perhaps you would like to check with them if you still have not received your books and still would like the books.
So I'm not too sure how it will help to track our orders successfully. If anyone has any better ways of tracking your parcels, pls share. I would like to warn customers from buying books on book depository. I ordered 4 books a month ago and it has not arrived. The so called help desk refused to refund me and all they keep writing via email is check with the local post office SingPost.
That was definitely within the days BD said it would take. If this happens to you when your order from BD arrives, you should definitely ask for a receipt with that PHP I should have asked for one but I only just researched about PHLPOST handling fees today and in their website they said they issue receipts for this fee. I remember now that when I went to the post office and paid that same fee, they indeed gave me a receipt. In conclusion, the faster delivery this time may be a result of a different delivery method EMS but it also means having to pay more.
My order arrived in a white envelope type of packaging but it has built in bubble wrap inside as you can see in the pictures to protect the product. The book itself is in perfect condition again as you can see in the photos below. I smelled it for good measure and it was divine. Brand new, no doubt.
The package also came with a free bookmark. It had bubble wrap inside. The books were also wrapped in plastic as with every box set. STEP 1. Find the book you want to buy and click Add to Basket.
Be careful to read the book description and details because it says there if the book is in paperback, hardback or audio. There you can see payment methods available such as Visa and MasterCard. PayPal is also allowed. STEP 3. After you checkout, you will be asked to fill in payment details such as email address, name, delivery address, and of course payment details. You will also receive a confirmation on your email.
All you need to do now is wait. Note: If you order several books, they will be delivered separately because the books are packaged individually and remember, delivery dates vary from book to book.
Good news! Thankfully, prepaid cards exist! With prepaid cards, you just fill out a form and the bank provides you one. I use a Prepaid Card to make online purchases. You can use it locally or internationally. For international purchases like Book Depository, there is usually an additional charge but its very minimal.
So say I ordered a book worth 1, pesos, additional will be 20 pesos, so my total card deduction will be 1, pesos. Prepaid cards are reloadable so you have to load it with money before you can use it. I reload mine online through mobile banking but you can also load it through bank deposit or cash deposit machines if your bank has it. How did I apply for the card?
I wish I knew about prepaid cards early on so I could have utilized the site long ago. Hopefully this post is helpful to those looking to purchase at Book Depository or any other international webstore. Prices of books just about doubled. Inflation rate these days is crazy. Everything we buy now is just so much more expensive than before. I love the eco-friendly packaging but why is the top of this parcel open?
I received it this way. The book is in good condition despite the exposed top. Delivery time also doubled. From UK to the Philippines, it now takes days. Before it was only days. But, the real question: how long does the book really take to get delivered on your doorstep? For my recent order, it took 30 business days. Counting the weekends and holidays, it took 43 days.
It was dispatched immediately the next day and I received it on October 17, I think a month a half of waiting time will be pretty standard from now on. Some of these were asked in the comment section and I thought compiling them here would be much easier.
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